Healthcare
Patient intake agent
Pre-visit forms, insurance verification, triage routing. 12-min check-in → 90 seconds.
↓ 87% intake time · $1.4M / yr saved
We build autonomous AI agents that take real action across your tools, not chatbots that answer questions, automating multi-step workflows end to end and owning measurable outcomes.
Agents that reason, plan, and execute across your real tools not demos that stop at the API boundary.
Agents reason, plan, and execute across your CRM, ERP, helpdesk, and APIs not just one tool, not just one step.
Trained on YOUR workflowsWe instrument the baseline, build on real data, and ship to one team before expanding no endless PoC cycles.
Measurable ROI from week oneFull runbooks, governance review, and observability dashboards so your engineers maintain and evolve agents without us.
No vendor lock-inConfidence thresholds, human-in-the-loop checkpoints, audit logs, and a kill switch any non-engineer can press.
SOC 2 · RBAC · private VPCMost agents demo well but never ship; we build for reliable, real-world action.
Whoever owns the result: we build agents calibrated to your business metric.
From intake to reporting, twelve agents take real action across teams.
Pre-visit forms, insurance verification, triage routing. 12-min check-in → 90 seconds.
Extracts, validates, flags, routes. Compliance team reviews exceptions instead of every file.
Watches bookings, catches missing passports, expiring quotes, tight connections pings the advisor.
Reads carrier feeds, classifies delays, drafts customer comms, coordinates re-routing with ops.
Enriches inbound leads, scores fit, books meetings, syncs to HubSpot. Reps only see qualified.
Reads request, checks policy, decides refund/replace/decline, drafts response, writes to OMS.
Pulls from past projects, scoping notes, brand kit. Draft on the partner's desk in 20 minutes.
Answers admission FAQs 24/7, flags incomplete files, books advisor calls, hands off mid-thread.
Slack-native answers from your wiki, runbooks, tickets and code. With citations & freshness checks.
From scoping to live agents, we ship with measurable outcomes on a dashboard.
Process mining with the team that does the work. Baseline the manual cost. Pick the one with fastest payback.
Eval-driven prompt + agent design. Real user inputs, your tone of voice, your edge cases. Demo on Friday.
Production integrations, SSO, rate limits, retries, fallbacks, HITL queues, observability and audit logs.
Runbooks, training, governance review, on-call drills. Optional 3-month SLA for evolution & tuning.
| What it looks like in your team | What it costs you | What an agent changes |
|---|---|---|
| Invoices, contracts, claims, onboarding docs handled by people | 4–7 day cycle times, 2–4% error rates, hard to audit | OCR + LLM extraction → routing → approvals → ERP. Cycle drops to hours; every step logged. |
| CRM, ERP, helpdesk, spreadsheets, email don't talk | Duplicate work, stale data, "let me check three tabs" | Event-driven agent on top of n8n / Power Automate; one source of truth, no rip-and-replace. |
| ChatGPT pilot · copilots · demo bots none in daily use | Leadership patience & budget evaporating | One narrow workflow shipped to one team in 6–8 weeks. Then expand. |
| Support team can't keep up with ticket volume | Slow first response, churn risk, expensive headcount | Tier-1 agent resolves 60–80% with full ticket context; complex tickets escalate with summary. |
| Legacy systems with no APIs | Automation blocked; manual workarounds everywhere | Power Automate / RPA wrapping the legacy app; modern API surface for the agent. |
| Compliance & data residency concerns | AI projects stuck in security review for months | Private VPC / on-prem deployment, SOC 2 controls, audit logs, data redaction at the edge. |
Live agents automating multi-step workflows end to end across real tools.
Deep teams with industry context - not generalists googling compliance acronyms. Each industry below has 30+ shipped projects and a partner who knows the regulator.
Telemedicine, EHR/EMR, claims automation, clinical decision support. HIPAA, HL7/FHIR, GDPR. Active partnerships with 14 hospital networks.
Core banking, neobank, payments, lending, KYC, fraud. PCI DSS, RBI sandbox, Open Banking, ISO 20022. We've shipped to Tier-1 banks in 4 countries.
Headless commerce, marketplace, omnichannel, AR try-on, AI recommendations. Shopify Plus, BigCommerce, custom. 22+ storefronts live with avg +34% AOV.
Last-mile optimisation, TMS, WMS, fleet IoT, route prediction, real-time tracking. Shipped to UPS, Alod and 11 other logistics operators.
OTT platforms, content recommendation, real-time encoding, multi-DRM, distribution at network scale. Sony Pictures, Hello Baby Direct and more.
LMS, adaptive learning, AI tutors, government portals. Shipped UKIERI for the British Council and 6 state-government education portals.
The orchestration, tool, and guardrail stack that keeps agents acting safely.
Real names, real companies, real numbers. Video on the left, written notes on the right - choose whichever feels more honest.
Although regulations prevented the site's launch, it met all requirements in terms of form and function. Fullestop's project plan charted a clear course to completion. The team's flexible, diverse talent pool enabled them to manage each stage of the project with consistent levels of skill.
Weekly demos, no surprises, and they push back when we're wrong. That last part is rare. Cut our cloud bill 47% in the first audit.
We constantly come up with top-tier resources and breathtaking
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Agent-based AI systems are autonomous digital workers that can reason, plan, and execute multi-step tasks independently, unlike chatbots that mainly respond to queries in scripted or conversational ways.
Yes, these AI agents are designed to take goal-directed actions, such as scheduling meetings or automating workflows, without needing step-by-step human input.
Instead of just answering FAQs, agents access order histories, troubleshoot issues, initiate returns, and escalate seamlessly with full context, providing end-to-end resolution.
Absolutely, agents can qualify leads, provide personalized recommendations, and book demos 24/7, proactively driving sales without waiting for customer initiation.
Agents can handle routing emails, processing invoices, managing inventory, and executing rule-based business processes autonomously, boosting operational efficiency.
Fullestop builds agents with robust error handling, transparent logging, human checkpoints, and secure tool integration to maintain control and predictability.
Yes, agents securely integrate with your CRM, databases, ERP, and proprietary APIs to perform real-time actions with your current systems.
Agents are designed with flexibility, allowing iterative adjustments and reconfiguration as your workflows and goals evolve.
