Two-sided marketplace. Instant booking, in-app payments, reviews, and AI-powered matching. We've built service marketplaces from MVP to millions of transactions iOS, Android and web.
Every marketplace we build ships with AI capabilities that match customers to the right provider, optimise pricing, and grow both sides of your platform automatically, from day one.
AI-driven matching based on location, availability, ratings, and job type so customers always see the most relevant providers first.
Real-time pricing recommendations based on demand, provider availability, and market rates maximising revenue for providers and conversion for customers.
Automated fraud detection on reviews, behavioural trust scoring for providers, and anomaly alerts for suspicious activity.
Predict high-demand periods and service categories so you can recruit providers proactively and never leave customers waiting.
Machine learning models that surface the right services and providers based on each customer's history, preferences, and location.
Predict which customers and providers are at risk of leaving, then trigger automated nudges at the right moment to keep both sides active.
End-to-end service marketplace expertise from initial concept and two-sided strategy through to long-term provider growth and platform iteration.
Define your two-sided model, go-to-market strategy, and marketplace mechanics before a line of code is written. We map the supply-demand dynamics that will drive liquidity.
Bespoke platforms built around your vertical, matching algorithm, and business model from scratch or on proven marketplace accelerators.
MVP-first delivery using agile sprints for rapid launch and early marketplace feedback so you validate supply-demand fit before full build.
UX-led development that prioritises trust, conversion, and provider adoption every screen designed to grow both sides of your market.
Dedicated developers who understand two-sided platform dynamics daily available as individual hires or a full embedded squad.
Ongoing security patches, performance updates, and feature rollouts post-launch keeping your platform reliable as transaction volume grows.
From smart provider matching to in-app payments every feature your marketplace needs is engineered, tested, and delivered as part of every build.
Detailed provider profiles with portfolios, certifications, response rates, and multi-layer ID verification so customers trust who they're booking.
Location-aware search with category filters, price range, availability, ratings, and distance surfacing the right provider instantly.
Real-time calendar availability, instant or request-based booking, automated confirmations, and reschedule/cancellation flows.
Multi-currency payments, escrow hold until job completion, split payouts to providers, and automated invoicing.
In-app messaging between customers and providers with file sharing, photo uploads, and automated booking reminders.
Two-way review system with verified badge, dispute resolution workflow, and AI-moderated review authenticity checks.
Real-time booking confirmations, job status updates, payment notifications, and re-engagement nudges.
Earnings summaries, booking history, customer insights, availability management, and payout tracking in one dashboard.
Full platform control provider approvals, dispute management, commission settings, promo codes, and marketplace analytics.
We analyse your target verticals, benchmark competitor platforms, and design the matching mechanics, trust model, and monetisation structure that will drive marketplace liquidity before a single line of code is written.
Core flows onboarding (both sides), search, booking, payments, messaging, and reviews wireframed, prototyped, and validated with real users before development begins.
Booking engine, payment processing, provider management, and real-time messaging built in parallel across iOS, Android and web with bi-weekly demos and staging live from week two.
Provider matching models, demand forecasting, review fraud detection, and personalised recommendations integrated and trained on seed data before your first public users arrive.
We stress-test under peak-demand booking surges, resolve every performance bottleneck, and manage App Store and Play Store submission end-to-end so your launch is smooth, not scrambled.
Analytics dashboards, A/B testing, feature sprints, and supply-side recruitment tooling so your marketplace scales to new cities, verticals, and transaction volumes without losing trust or reliability.
Deep teams with industry context - not generalists googling compliance acronyms. Each industry below has 30+ shipped projects and a partner who knows the regulator.
Telemedicine, EHR/EMR, claims automation, clinical decision support. HIPAA, HL7/FHIR, GDPR. Active partnerships with 14 hospital networks.
Core banking, neobank, payments, lending, KYC, fraud. PCI DSS, RBI sandbox, Open Banking, ISO 20022. We've shipped to Tier-1 banks in 4 countries.
Headless commerce, marketplace, omnichannel, AR try-on, AI recommendations. Shopify Plus, BigCommerce, custom. 22+ storefronts live with avg +34% AOV.
Last-mile optimisation, TMS, WMS, fleet IoT, route prediction, real-time tracking. Shipped to UPS, Alod and 11 other logistics operators.
OTT platforms, content recommendation, real-time encoding, multi-DRM, distribution at network scale. Sony Pictures, Hello Baby Direct and more.
LMS, adaptive learning, AI tutors, government portals. Shipped UKIERI for the British Council and 6 state-government education portals.
Provider listings, booking flows, escrow payments, reviews, and dispute resolution full-stack service marketplace development for any vertical.
We pick the technology that matches your scale, team size, and platform type not the stack that's easiest for us. Numbers reflect social apps shipped on each layer.
Real names, real companies, real numbers. Video on the left, written notes on the right - choose whichever feels more honest.
Although regulations prevented the site's launch, it met all requirements in terms of form and function. Fullestop's project plan charted a clear course to completion. The team's flexible, diverse talent pool enabled them to manage each stage of the project with consistent levels of skill.
Weekly demos, no surprises, and they push back when we're wrong. That last part is rare. Cut our cloud bill 47% in the first audit.
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We develop a fully integrated, three-sided platform. The Customer Portal focuses on smooth search discovery, upfront pricing, secure booking, and job tracking. The Service Provider App includes real-time bid managers, localized schedule organizers, and daily earnings dashboards. The Central Admin Panel gives your team macro control over vendor approvals, transactional commission rates, content moderation, and marketplace metrics.
To save users from scrolling through endless profiles, we build a smart matching engine. Customers can quickly post their project needs, and the system automatically checks provider availability, localized service radii, star ratings, and specific skills. It then routes the job straight to the best-matched local professionals, allowing them to submit quotes or accept the booking instantly.
To help you scale your vendor supply safely without a massive internal operations team, we build automated onboarding checkpoints. The system can scan business licenses, check identity documentation against real-time selfies, and verify bank details via secure APIs. This flags risky or unverified accounts instantly while letting legitimate professionals get to work in minutes.
Protecting your marketplace revenue is critical. We implement smart communication guardrails within the in-app chat system. The platform automatically detects and alerts admins to clear "disintermediation" patterns-such as users trying to type out hidden phone numbers, personal emails, or cash-payment terms. This helps keep transactions, bookings, and conversations secured inside your platform.
For marketplaces handling high-ticket or multi-stage jobs (like home remodeling or freelance development), we integrate structured milestone contracts. Funds are securely deposited upfront into a digital escrow wallet. As the provider completes specific project phases, the customer can review the deliverables and release funds for that milestone with a single tap, ensuring complete trust on both sides.
Yes. We set up flexible payment architectures using secure systems like Stripe Connect or PayPal Marketplace. The system automates all transaction splits at checkout: it instantly takes your platform's flat or percentage-based commission, holds any necessary taxes, and routes the remaining earnings straight to the service provider's linked bank account or debit card.
We build a dedicated dispute center directly into your central administration dashboard. If a customer is unhappy with a service or a provider claims a job was completed unfairly, either party can freeze the active escrow funds and open a ticket. The system collects the contract terms, chat histories, and photo uploads, organizing them into a clean timeline so your team can review and settle the issue quickly.
We focus heavily on repeat-booking features to maximize user retention. The platform includes automated push notifications for appointment confirmations, smart reminders when a user is due for a recurring service (like lawn care or house cleaning), custom loyalty reward point systems, and high-priority listing boosts for top-rated service providers.
Absolutely. If your business model scales across different states or countries, we set up localized system rules. The platform can automatically detect a user's location to update currency formats, calculate accurate regional sales tax or VAT, and adjust service category filters based on what is available or legally compliant in that specific market area.
Yes, we do. We sign a formal Non-Disclosure Agreement with all our clients when starting a project. This agreement ensures that the client's proprietary software concepts, business details, data, and software ideas are legally protected using the best systems and security technologies. It also helps us build complete mutual confidence, allowing open access to the core business insights needed to make the service marketplace application a massive success.
