Application Maintenance Services

According to an IT survey, a typical large enterprise today spends up to 80% of their IT budget on maintenance and support of their existing systems. This leaves only 20% of the budget for new innovations and strategic projects. The 80-20 trap prevents IT companies to meet the needs of demanding business users. CIOs are thus forced to choose between essential new efforts in analytics, cloud, mobile or social and delivering high quality IT services at a low cost.

Fullestop provides application maintenance services for CIOs to help them build new generation IT organizations. Hiring our AMS is one way to ensure your maintenance cost does not eat into your development budget. Our solutions ensure reduced cost, minimized risk and improved ROI from their IT applications. Fullestop provide high-end Application Maintenance Services such as application support, user support, operations support and end-user support.

Consulting Services
We work on application portfolio assessment, service management, offshoreability analysis and roadmap definition for your application.
Support & Upgrade Services
We help you with incident and problem management. We also provide Application upgrade, application modernization and enhancement services.
Release & Control Services
We build, release, change and configure your application. Our application release & control services help you ensuring optimum performance of your application.

Application Maintenance Services
 

Our application maintenance services enable customers to:

We offer comprehensive application maintenance services for common IT applications across multiple domains. Strong domain expertise, extensive technology skills, process focus, efficiency and innovative approach enable us to provide value added AMS to our clients worldwide.

  • Lower risks and increase predictability
  • Receive timely release & enhancement of projects
  • Improve stability and efficiency of critical applications
  • Refocus their energies on strategic initiatives
  • Improve quality of service
  • Keep their applications in line with the latest technologies
  • Migrate to new and emerging technologies
  • Reduce total cost of ownership

Our Showcase

We have successfully created over thousand's of web/apps on every major Browser, Smartphone/mobile platform and every one of them is unique.
This gives us the confidence to handle your project, regardless of your industry and your requirements. We do not just build an project for you; we help you with the strategy, design, development, testing, deployment and maintenance.

Find Yahan

Vanish UK

Vanish is one of the power brands for Reckitt Benkiser. Reckitt as an organization is highly innovative and pushes it’s repertoire of power brands with aggressive marketing.
Full Case Study

Reportam

Many costumers are less likely to buy from companies who leave complaints unanswered. Now they do not have to worry about their feedbacks. Reportam is the place where customers can give reviews about the company services it will analyze the reviews of customer’s wither it is bad or good.
Full Case Study

Our application maintenance methodology consists of four key phases:

  1. Pre-Transition
    • Feasibility study
    • As in Assessment
    • Configure the right maintenance model for offshore
    • Understand and document scope of work
    • Understand and document key parameters for knowledge transfer
    • Construct a team according to the platform in consideration
  2. Transition
    • Deploy offshore team and provide training
    • Understand the environment for which maintenance & support is required
    • Do dry-runs and quality testing for benchmarking
    • Enhance and stabilize support processes
    • Schedule and distribute work load
  3. Maintenance
    • Provide offshore maintenance and help desk support
    • Review & Control
    • Benchmark performance
    • Enhance co-ordination and changes to support processes
  4. Support
    • Provide Steady state support
    • Updates, versioning and end-user support

Fullestop - Application Maintenance Services

  1. Corrective Maintenance
    • Identify and remove defects
    • Correct actual errors
  2. Perfective Maintenance
    • Improve performance, dependability, maintainability
    • Add new functionality
  3. Adaptive Maintenance
    • Adapt to a new/upgraded environment (e.g., hardware, operating system, middleware)
  4. Preventive Maintenance
    • Identify and detect latent faults
    • Systems with safety concerns
  5. Emergency Maintenance
    • Unscheduled corrective maintenance
  6. Corrective Maintenance
    • Identify and remove defects
    • Correct actual errors

Fullestop adopts a state-of-the-art approach which includes planning, analysis & design, installation, configuration, deployment and support. We also provide additional services such as on-call production support, pro-active maintenance, bug fixing, enhancement, user support and training. In short, we manage the entire life cycle of application maintenance.

 

Our Clients Say

Alert Someone (IPhone App )
“I hired Fullestop to construct a new iPhone app. The app was completed on the date that was originally given. The graphics design was fantastic. The team was very knowledgable of Apple regulations and sought to find solutions when problems arose. To say the least, I am very pleased with their work. I will absolutely have future business for them. ”

Hello Baby
“We have been very pleased with the work delivered to Fullestop. The project was delivered to specification and the team
were very pleasant to work with. ”

Direct Coins
"Overall a great result and very happy with our custom website. We made alot of changes which extended the process and thank the team for their patience. We will use Fullestop on our next project."

Haize Fitness (Android App)
“Great job! I will gladly hire FulleStop again for future projects. They were very competent, professional and attentive in their manner. One of the best levels of communications i've had with an Elance developer. Thank you and keep up the good work!”

Our software maintenance and support services
encompass such activities as:

 
  • Error tracking and debugging
  • Offshore Product Maintenance
  • Version upgrades
  • Version enhancements
  • Comprehensive user support
  • Technical troubleshooting
  • Performance monitoring
  • Performance testing
  • Documentation development and maintenance
  • Quality assurance testing

Our Expertise

Based on your needs, budget and the preferred engagement model, Fullestop can provide round-the-clock coverage for application portfolios. Our areas of expertise include Microsoft Technologies, J2EE, Java, Open Source as well as some other platforms, databases, languages, software and enterprise applications.

Fullestop has a team with good blend of Senior and Middle Level Technological Architects, DBAs and application consultants. We have a track record of maintaining critical applications for many Fortune-500 companies.

For a FREE QUOTE, send your requirements to Sales@Fullestop.com or Click Here. We would be glad to contact you.

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