Word of Mouth may have been an important publicity few years back but online reviews is the new trend. As our dependency on internet has increased and so is the dependency on reviews about a company before we deal with the company. Many costumers are less likely to buy from companies who leave complaints unanswered. Now they do not have to worry about their feedbacks. Reportam is the place where customers can give reviews about the company services it will analyze the reviews of customer’s whether it is good or bad.
If it is good it will be a compliment for company which will report in higher rating. If feedback is negative then it will be reported as complain, which will be followed by the lower rating for the company.